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  • My friends and I come here every Tuesday night for trivia and sit in the same booth. That being said, we've never been served by the same person twice. They have a great selection of beer and I love beer, but their service has noticeably gone down hill lately. Last week, I was there for about 15 minutes before our waiter asked if I would like something to drink. I ordered a beer and 10 minutes later he hadn't brought it. When he stopped by again, I asked about my beer and he said that his manager, who had stopped by to see if we were doing okay, told him that I said I didn't want anything. In fact, my friend had told the manager she didn't want anything. Why the manager would pass on this information or the waiter assumed I meant to cancel my order, I don't understand. They didn't charge me for the beer, which I appreciated, but trivia was about half over before I had a drink in my hand. The worst was last week. They have rotating beers every time I go there, and I ordered an Autumn Maple seasonal that was described on the menu as having tastes of maple syrup, vanilla, molasses, nutmeg, and cinnamon. Sounds delicious, right? It was TERRIBLE. Did not taste like any of those things, just straight up hops. I actually cringed each time I took a sip. It was listed as having 10% alcohol in it, so I thought perhaps the strength of the alcohol killed the flavor, but I couldn't even smell any maple. Everyone in my group tried it in case it was just me, and they all agreed as well that it was awful. When the waitress came back, I asked her if she was sure this was the beer I ordered. "The Autumn Maple? Yeah, that's the only beer we have that's that color." We all explained how we tried it and though it was terrible. That was the world I used to describe it. She asked if I wanted something else and I said no, because I figured she would charge me for another drink since she had given me the "right" beer the first time. Sure enough, when the bill came, I got a $7.75 charge for it. When I went home, I looked up reviews of the beer. As I suspected, they all said how wonderful it was, and tasted just the way as described on the menu. She definitely gave me the wrong beer. Instead of trusting a group of customers, she assumed she was correct, based on the color of the beer. Considering I've never seen the same waiter there twice, I think their management must be bad, or they just suck at training their waiters. Its a fine place to have a brew with your buds, but if you're a beer connoisseur looking for a qualified knowledgable staff, do your "global exploring" elsewhere.
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