I'm guessing the company is doing well and doesn't need any more business. We're moving from out of state and managed to coordinate with our real estate agent to get a quote done. Then silence. We attempted to reach out to get the results of the estimate multiple times with no response.
We had to move forward with other painters who were eager for another client.
Glad your business is doing well, but please just let someone know if you won't be taking on more work because trying to coordinate things while living in another state wasn't easy.