I will start off by saying the optometrists was great. Everything after that was horrible! They ordered lenses no frames. So then they ordered frames had to wait 2 more weeks. Said they would call when they came and did not so 2 more weeks then we called and the said oh sorry they are in. Picked up glasses that were supposed to be progressive and they were single vision. Have been in multiple times and been told every time that it was all miscommunication but on our part. Also takes over an hour every time we go in to try to get this fixed. Never ever have we had a problem like this anywhere else. Done with place. Terrible.