Been here many times before but its been awhile. Decided to go tonight and literally expected G. Ramsey to walk out at any moment and shut the place down. Seriously, it was complete chaos. They changed the menu. The guy taking the order kept walking off to check things. There was no ice or clean silver wear. The appetizer came out and was only warm and wasn't as good as usual. You could hear and see customers complaining and getting refunds all over the place. The staff all seemed confused. My entree finally came out, also not hot, but my girlfriends didn't show up for another 10 minutes. All during this they kept going to the wrong tables with food and looking confused. It was crazy, finally gave up, got a refund from the manager and went next door for dinner. I won't be returning here again.