2 stars cause its cheap and close and they are friendly. They cannot cut a straight line to save their lives and square one side and round the other on your neck.this has happened soooooo many times..also you will have to go back to have them try to fix their hack jobs.. and they blame everything on a colock..lol just excuses..check everything! They have forgotten to Trim hair above ears and left one side longer than the right on top of my head..I took a teen girl here to get trim basically cut 2 inches off of dead ends in straight line..Woah not straight...it was on angle and jacked..they need to evaluate staff!!