I have visited this pts a few times now and never seem to leave satisfied. I love the pts chain and in hopes to like this one since it is right by my house, I have given it multiple chances.
This particular time that I visited was the worst service I have received from a pts location. I was grabbing a drink with a friend and there were two other parties at the bar, with the rest of the bar being empty. She was busy chatting it up with one of the groups of guys and never came to us when we wanted our check. I stayed to order food at 11:45 and she came back at 12 to tell me she told the other bartender to put it in since they were doing a shift change. My beer ran low and he never checked on me nor did I receive my food and it was 12:20. The group of boys that she was originally helping did however receive their pizza that was not put in until 12.
I usually go late at night so the day bartenders might be great, but this is definitely not a good choice for a late night drink/snack unless you just want to sit there twiddling your thumbs.