| rev:text
| - I went to TGI Fridays on 16 Jan 15, my friend called ahead to make reservations and was told they don't "do those". So we all show up, a party of 6, and are told it will be a 1.5 hour wait, at 8pm on a friday. We agree to wait and 50 minutes go by and we are let into the place, and the dining area was empty, minus a couple tables...so they must have been understaffed right? No, there were employees everywhere.
The waiter takes his time coming to our table, 10 minutes until we meet him, Eric was his name. He takes our drink orders, everyone gets an alcoholic beverage. 15 minutes goes by again, we are all ready to order, still no drinks, still no waters, menus down on the table, I'm starting to get impatient. I flag Eric down, he comes and takes our orders, and I don't know what his deal was, he had to ask for clarification on every little thing, we had to repeat ourselves several times.
10 more minutes, still no beverages, no waters. Menus left on the table. Finally the drinks come and they were all filled up 70% of the way, we all noticed and joked about it, but seriously why were they like that? The speciality drinks my girl and I ordered tasted of absolutely no alcohol and tasted a lot like crystal light. They were not good. I asked for waters when these drinks were brought to us and he came back with some and some appetizers. The microwaved appetizers. I know its only TGIF's but come on, unevenly microwaved food has to embarrass someone that works there.
28 minutes later our meals arrive, everything looks good on my plate, Jack Daniels Combo of ribs and flat iron steak, except my steak is missing something....its warm pink center, my cut was brown throughout and dry and I ordered it medium. I tell Eric and he says he will take care of it. Also someone helping Eric deliver the food spilled water all over the table and then set the food down on another table and went to get rags to clean it up, they take 3-4 minutes to do so, while our food is sitting on this other table cooling off, so I stand up and serve my friends. Finally they come back and clean up and Eric has a little plate to take my steak away, and then goes up to his manager to tell him whats up, then something weird happens, within earshot of our table, I hear Eric and the manager debating about whether or not my steak was medium or not. I can hear them and I feel uncomfortable both for myself and for Eric.
Another 30 minutes goes by, we are all about done eating, itching to get the checks and leave, since this has already been a drawn out experience, yet I haven't received my replacement steak yet, and Eric has asked me twice if it has come out. Then the manager brings it over and asks me to cut into it, I do and am satisfied, more like I just want to leave by now, so I eat it. Then the checks come, and what do I see on my ticket? I was charged for an extra steak, just another delay and annoying thing to keep me sitting in this dump of a restaurant. I tell Eric and he says he will take care of it. Then we pay and start to leave, I left $11 for Eric, some of my fellow diners weren't that nice, but I really feel like management of this place is why our experience sucked so bad.
Also, this restaurant was dirty, the floors were gross and under all the tables were disgusting. My friends martini glass had other human lip stains on it....and the list goes on of negative aspects of this establishment.
Avoid.
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