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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I tried out this Brake Masters because I am looking for a new place to regularly get an oil change. I was decided to give it a try because even though it was more expensive than my previous oil changes, I was able to find a online coupon on the Brake Masters website, which swayed my decision to come here. I made the appointment in advanced, but when I got there it was not very busy at all. I asked them if they could additionally do the basic checks on my car and check out if anything was going on with my power-steering since I had heard a noise. He drove my car around and came and let me know while I was waiting that he did not hear anything but would double-check when he was completing the oil change. I left to get lunch after 15 minutes and got a call 15 minutes into my lunch saying that my car was already ready for pick-up. It was much faster than expected. When I came to pick-up my car, the gentleman went over my paperwork with me and verified with me that the coupon was applied before my credit card was charged. He was very nice and NOT degrading, sexist, or rude at all (as I have experienced with many other companies). For me, it was worth a little bit extra money (even after the coupon) to come here in comparison to where I used to go because of the helpful staff and genuine customer service. Overall: I will come back here again for my car, but will always look online for a coupon prior to coming in!
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