The owner was fabulous. My friend has Morton's Neuroma and could not walk without feeling pain. The owner came out and was able to assist her. She was very knowledgeable about what she needed- My friend purchased one pair of shoes, and after walking on the new shoes for a day she was ready to go back and get a second pair. Unfortunately they are closed on Sundays.
No high pressure sales, and the utmost honesty. When we asked about the custom made inserts, the owner stated that they would not work for my friend. I like that!
I have flat feet. The owner had me try on a pair of inserts while I was there. I tried them on and they felt great. However, the owner suggested that I go back and get the shoes that I normally wear (I had a pair on that I use only for running).