Ok after reading some of these other reviews I don't feel so bad putting this on here. So my mum passed away and I decided to donate her bedroom set and a tv stand to the SA, because that is who she used in the pass. (Oh and my son's weight bench he doesn't use anymore). Ok first I made the pick up about a week ago for 4/27/18 and by the time it was time to pick up my stuff I had added a weight bench and a tv stand both in good condition. The drive Julio or Juaz refused to take the 2 added items, which I find weird seeing they want u to help conserve gas. So let's place another pick up for 2 items and I live way out near Blue Diamond that makes NO sense. Anyway needless to say will never donate to them again and if you are able to donate else where I would.