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  • We've been here twice. The first time was amazing! A busy Friday night... Great service and the burgers were excellent. I got something with chili on it--way out of the norm for me--but it was really good. My husband got the jalapeño and habanero burger and was sweating bullets (apparently that's the desired outcome). Second time was a different story. Weather was great so we opted to sit outside. Before our drinks arrived we switched to a different table because the wind had picked up and our daughter was working on homework while we waited for the food to arrive. Husband ran inside to let the staff know. They gave us a new number and said it wouldn't be a problem. Three different people came over to express confusion about us switching tables, our food was delivered, minus one item (a large fry to split among the family). After that we never heard from or saw another person who worked there. It was absolutely nuts. We were the only ones on the patio at that point and were apparently completely forgotten about--as was our large fry. We actually had to go inside and find someone to get the bill (a good twenty minutes after we had finished eating). The sweet but clearly overwhelmed server apologized profusely and offered to have the fries we never received packed up to go. We declined. Not even sure he was working the patio or if he was the poor schmuck sent to deal with the red-headed stepchildren on the patio. Hopefully this proves to be the exception and not the rule since the service was wonderful the first time we went and the burgers really are pretty good. We'll probably give it one more shot before switching back to the burger-and-beer special Whole Foods runs.
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