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  • Shady Mechanics and owner.... They overcharged me for a part I later learned was only worth $35.00 (rockauto.com) they charged $91.00 - I went for a simple A/C Recharge they tried to talk me into a oil change, when I said I didn't need it they crossed out the comment of "Oil change overdue" on my invoice then wrote "Oil 1 quart low, recommend replace." Tim continuously went into the shop to ask Mechanic Jerry "Did you find out whats wrong with it yet???" they continuously went out of my line of sight as i watched them discuss my vehicle so I couldn't hear or read their lips, when asking about why its taking so long they kept saying everything was fine, they ultimately ending up overcharging me an extra $150 (because it also costs $35.00 labor to put in a part which was mentioned as being a simple install) when I came in for simple A/C recharge ($89.99). I do not recommend ANYONE visit any of the CHAMP shops in West Valley AZ. Now a week later after service the same issue of not so cool air from A/C is happening the part an AC Low Side Comp sensor was claimed to have been failing and that upon replacement and recharge I would be set, well now its a week later and I am in the same situation except I have noticed now my compressor has stopped kicking on (wouldn't surprise me if they damaged it to try to get me back to charge more!) Avoid them! CHAMPS if you want to improve how about you produce the invoice from NAPA of what you paid for a part so it coincides with what you charge the customer. Provide a warranty on your work! I asked about a warranty before leaving to which Tim gave me a simple answer "well we only replaced one part, that part comes under warranty." so I said well what if I have issues going forward and the A/C goes warm again, "Well we replaced the sensor so it would be under warranty if it fails." Stay away!
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