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| - Patronized this place last night, and was reminded why I vastly prefer Harkins theaters.
Overly-loud, obnoxious commercials filled their screen before the scheduled showtime, of the kind that offend one's taste and intelligence; compare that to those silly movie quizzes shown at Harkins, which are, if you're not into that sort of thing, far easier to ignore. C'mon, guys, one of the reasons I go to a theater is to get AWAY from advertisements.
The Harkins reusable loyalty cup has no equivalent at AMC. It's a nice feature, and it gives, at least, a nice warm fuzzy feeling that you're not being as cruelly exploited at the concessions stand as you might be at some places. Such as at AMC.
There's no reason, on a busy Friday night, to be served popcorn that bordered on stale. As I was at AMC, last night. No reason at all.
Sure missed my sprinkle-on popcorn topping! Don't have that at AMC.
Sound volume during the feature presentation was set a few dozen decibels above comfortable. Unnecessarily loud, and detracted from the experience. I may not have been hard of hearing going in to the theater, but I certainly was coming out.
Positive notes: clean facility, I thought, and friendly, professional staff.
I understand that a theater makes next to nothing from tickets, and relies on the sales of concessions and pre-show advertisements to make a buck, but I do believe that I prefer to patronize a place that hasn't ramped up its money-making machine as relentlessly as AMC. Harkins seems to have achieved a finer balance between maintaining profitability and customer comfort and satisfaction. I'll go there in future, whenever possible.
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