We just had an amazing birthday party for about 25 kids. My 7 year old had an incredible day of running and jumping and screaming and joy. It was easy from the beginning... Ramon was so helpful helping me pick the right party and Emily was AMAZING as the hostess. Jack had called to confirm everything and Ramone called as well. I checked out with Jack - nice to out a name with a face and he was lovely. I forgot my free hour coupon, so Nick tracked me down to make sure ai didn't lose it. Nothing to clean up at home, great venue and easy, easy, easy.