Waited an hour for lunch (bento box) with a colleague who ordered sushi. He got his sushi quickly but my bento box came an hour later, and they used the sushi preparation as an excuse. Then the waiter offered 20% off, and was overruled by the cheapskate owner who only authorized 10%. They were not apologetic, and not customer friendly. I will never return. 1.5 HR lunch on a working Friday is not acceptable.