Went to Mooyah this afternoon and I would say my star rating of "Meh ... I've experienced better" holds true.
Two of us each had a single burger, split a medium fry and each had a shake. $26 total which I felt was a bit expensive. A reviewers point is very true - they tend to "nickel and dime" you for some add-ons which could make your burger in the end quite expensive.
An interesting point that I caught as soon as I was ordering - the gentleman who was loading the raw dough onto the cookie sheets for baking was not wearing gloves. If your operation is going to be in clean view of the customers I would recommend your operating procedures being crisp and clear.
Mooyah has a numbering system where you get a number upon ordering and they bring the products to your table. As reviewers indicated, the shakes come out well in advance of your food. I had a large vanilla and my daughter a small chocolate. My shake was incredibly bland - I will go on record as saying it was the worst vanilla shake that I have ever had. A sip of my daughter's chocolate was much better. She loved the texture of the shake - note a reviewer indicated that is like a McFlurry.
The cashier who was exceptional gave us 2 small water cups. Again, just as a reviewer commented there was NO ice coming out of the drink machine.
The burgers were ok but I would agree with all the other comments - greasy and overly salty. I had the Mooyah sauce on mine and I honestly could not tell what it tastes like - it wasn't evident. I will say the fresh baked buns were probably the hit.
Fries were good - fresh hand cut. I liked them possibly better than 5 Guys.
By looking at the unprofessionalism of the staff (constantly messing around in plain view of the customers), I'd gather this place pays their employees next to nothing and provides no training.
Final verdict - I'd go to 5 Guys next time. Will I ever go here again? Probably ... it's a once a year type place.
I am very surprised that they have so many stores overall. I am surprised by that as the experience was mediocre. I'm guessing stores in other states must be much better.