Worst nightmare come true. Don't let them service your car. They will try to up sell you every time you go in for an oil change. They serviced my car and left the broken engine mount inside the motor and denied assisting me when I still had concerns of the noise. I brought it to a different Honda dealership and one of their advisors found it in 25 minutes. That dealership was appalled with the poor workmanship and called over to Bell Honda on my behalf. He asked a manager to contact me and I never heard a word. Nor would they return my calls.
Folks this is the short version. My experience with this dealership was so terrible I doubt I will buy another Honda. The service advisors are friendly but the people working on your car are sub-standard.