This is very "what you see is what you get". While not the most chic spa, the services are consistently good. I've had mani/pedis done here and also a plethora of waxing. Nails are done fairly quickly, which I enjoy while I know some ppl like lengthier treatments. None of the steps are missed though, just not drawn out like at fancier places.
The staff is really friendly and they remembered me after going a couple times.
Prices are also very reasonable for the King West crowd.