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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This company wow what a joke!!! Take your business elsewhere!!! A bunch of liars!!!!! On 12/19 we called to have a line pumped out due to rocks. I had a plumber onsite waiting for them. Keep in mind I'm paying $125 an hour to my plumber. We both spoke to Ken and explained exactly what we need and what's going on. We were told Pepe would be there and would pump the line out! Great!!! Hours pass and excuse after excuse then finally someone shows up with a shop vac.... REALLY???? He then gets on the phone with Donald who says tomorrow 12/20 someone with a pump truck will be there at 2pm. Ok no problem mistakes happen. So come Sunday I call to confirm my 2pm appointment and I'm told they are running 30 minutes behind schedule. Ok no problem I let my plumber know and he then plans to head over there. At 3pm I receive a call saying that the job they are working on is almost done and they will be there.. At this point I'm starting to realize this company is shady (no other way to put it). At 3:30 I am once again calling to find out what's going on. I very sternly tell them if they can't do the job please let me know so I can call someone else. The lady says no we are still coming.. By 4pm I've had enough after all I'm paying my plumber to stand around. I call the company back to find out what's going on. I assume I get an answering service because she has no clue what's going on then ask me if I need someone today!!! DUH LADY I HAVE A 2pm appointment! So then I call Donald who is rude, and a complete jerk! He tells me an emergency came up I said excuse me I have tenants with no toilet or shower. After your companies screw up yesterday and the urgency of this matter why was my emergency not handled? After he decided to use foul language I told him that he had cost me hundreds of dollars paid to my plumber. He cursed at me again so I told him I'm going to file a complaint with the bbb! Very unprofessional company no wonder most of their Yelp reviews look fake!!!
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