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  • This used to be a good store but over the past year or so it has declined considerably. Several times I have entered the store only to find no carts available. Baggers are few and far between. The lack of customer service seems to be completely ignored as many of the checkout clerks also comment on the lack of baggers. The Pharmacy is also very bad with customer service. Have had several bad encounters with clerks in this department. The other day I went to get a prescription that had been called in several days prior. Clerk told me there was no record of the prescription. Went back to Drs and was with the Drs assistant when she(once again) called in and spoke to the Pharmacist. Went back to Smiths and asked for the prescription and the clerk told me that they had just received it. The Drs office had called it in 30 minutes prior and when I told the clerk I was there when the prescription was called in and it was at least 40 minutes ago I then got another excuse why it would be at least 30 minutes of wait time. Very rude and uncaring. I think maybe it's time to shop Albertsons and CVS. Management at this store is lacking and if I were the Regional Manager I would do some management changes.
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