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  • The Skinny: skip the Cuban and the chicken pot pie (2)service: slow and inefficient for a 24 casino diner (2) value: skip this joint... There are better places in the city (2). The hubs was craving some chicken pot pie so we decided to hit Siegel's for a good tuck in. We headed over to the El Cortez and braved the smokey hallway to get to the restaurant. The question is... Was it worth it? Overall, I am grateful the hubs decided he needed a pick me up and got us a venti green tea frappucino before getting there. Because if he hadn't, we would have been way less patient with the service. Once we were seated, the server took a while to come to our table. The buser got us some water but our server was largely MIA. This is even after we purposely closed our menus to signal that we were ready to order. We didn't know who our server was until a good 15 minutes when she finally showed up at the table. Our food also took a while (yes, I know we ordered chicken pot pie which takes longer.... But it took 30 minutes+). The only thing our server was good at was leaving a check. Picking it up was another matter and I had nearly finished my review before she came and picked it up. On to the food. I ordered the Cuban which was pretty horrible. The roasted pork was dry and extremely salty. The lack of mustard mayo also added to the dryness and lack of flavor. They also did not have properly sliced pickles in there - just lay a large pickle spear inside. Plus, the cheese was not completely oozing out of the sandwich like a real Cuban. Boo! The side of coleslaw was pretty meager and served in a small ramekin for butter. That may have been a good thing as the coleslaw was tasteless. The hub's chicken pot pie was bad too. The chicken was cooked to the point of mushy baby food and certainly not in chunks. The stringy bits of chicken could only be matched by the undercooked vegetables. The puff pastry was doughy/gummy yet slightly burnt on top. Flavor wise and texture, a Marie Callender's frozen chicken pot pie is far superior to what we experienced here. Served with a side of rubbery unseasoned broccoli, we had enough. Between the subpar service and the food, there is no reason to schlep it to downtown and brave the smell of El Cortez for this. 2 starred review.
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