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  • I've probably been to this Michael's more than any other in AZ since it was the one closest to where I was living the nine months I was here in 2007. I usually get here two to three times every time I come to town to visit. They have a nice clean store, well organized and stocked. Some of the clerks are nice, friendly and helpful. Some probably couldn't care if their customers are dead or alive. I love to come in here with my coupons and get some item I've been wanting for 40 or 50 percent off. Unfortunately they now only take one coupon per day, where before you could use two or three as long as they were different (i.e. one frome the newspaper, one in the Tuesday flyers, one printed off the internet, one from Joann's, etc.) I did have a slightly bad experience on my most recent visit. I came in the front door and didn't see any of the small baskets. I had to go looking for them, which was a nuisance. I heard one of the clerks complaining a few minutes later about the baskets not being conveniently located and chimed in from my aisle. "I'm a customer and I agree!" I encountererd one of those clerks (not the one who made the comment) who seemed to not appreciate customer input. Hmmmm. Then she admitted it was the manager who said they had to be stationed where they are, instead of just inside the front door where we could pick one up easily. But she stilll didn't seem very receptive. When I owned my own business I was nice to even the jerkiest customers because when you are in sales, that's just what you do.
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