I feel compelled to update and add a third review.
Although this place has good food and I have gone four or five times now I am very upset over how rude we were treated today on 9/12/13. The woman who works the counter is always a bit off and snappy but today she was actually very ugly to my friend and I did not appreciate it.
Sadly it was my friends first time visiting. What a horrid first impression. My friend is so sweet she felt the need to apologize profusely only for asking questions about the menu and food allergies. I told my friend that she had no right to apologize since it was the woman's fault not hers.
The woman who works behind the counter does this type of thing all the time but today she was extra special nasty. I hate to tell her but you never know who your customers are so you should respect all. ( if she only knew-lol) The weird thing is that all the other workers in this restaurant are extra delightful and excellent. I guess they make up for Ms Grumpy and Overwhelmed. I understand having a bad day and am usually very forgiving of that having worked in many restaurants myself. However, you should never sigh, bang the counter, yell and scream, continue to shout, "15 minutes to closing time" and complain about how dirty your customers are within earshot of them. Also, rolling your eyes at a costumer for only asking about your Delish food is usually frowned upon in good costumer service manuals.
This worker is the odd ball for sure. ( Lordy is she the owner? That would be funny. Funny sad, not funny, haha) I don't believe I will come back unless this is corrected. This is not NYC's Seinfield's Soup Kitchen.