Been disappointed with Menami lately. For my birthday on Jan 10th we had a newb waitress who would take someone's order then suddenly disappear for a few mins before coming back to take another person's order. It was super irritating. It took forever getting our meals. My family wasn't too happy with that and they are generally quite agreeable. My brother said he doesn't want to come back again.
Last Friday Feb 17th, we walked in around 7:50pm and waited in line. No one greeted us and my friend actually ended up writing her name on the list. They were clearly understaffed and the hostess was busy but did keep checking back to make sure everyone was still around etc. We were standing there for 20+ mins when she then told us there were many reservations and a table for 4 would take forever. Wonderful. Couldn't you have told us this WAY before?! I love the creamy salmon udon but I don't know if I ever want to come back here again.