By the time I checked out, only the bathroom light and desk lamp worked. No overhead lighting.
Also, I left my credit card at one of the bars while running away from a group of sketchy fellow patrons making horrifying comments about my private parts (I'm 26 and female). When I came back the next day to get it back, I was informed I could not get it until Monday (it was lost Saturday) because everything is funneled through ONE woman who works m-f.
So, Monday comes, and though they can confirm they have my card, it took over an hour for them to find it.
to their credit, the security staff was very kind and understanding with my frustration. Really great staff wasted on a stupid manegerial system. All of the bartenders were nice and fun, especially by the pool. But great people can only do so much to offset lazy, selfish, stupid management.