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  • I have heard great things about the Palm and I think it is somewhat of a staple here in Charlotte but I have to say it honestly didn't live up to the hype in my opinion. I think your experience will depend upon your reasoning for choosing this restaurant.. For example, we chose this to celebrate our anniversary and it just didn't satisfy me. It was rather loud in the restaurant in general, the hostess was friendly but nothing special, it wasn't romantic and they really didn't do anything to make you feel like you were a special guest. We were seated in a private room initially so I was excited and hopeful. However, our bread had not hit the table before another couple was seated RIGHT beside us. Then, within 30 minutes 2 more tables were occupied including a family of 5. The kids were like toddlers--WHY are they in there? Moving on...the waitress was super friendly, her "assistant" didn't speak english but she was helpful. The waitress was extremely knowledgeable and really knew the menu quite well. She even suggested a few things that were not listed on the menu. I liked the fact that they offered 9 oz pours for the wine and they had a pretty extensive wine variety. My husband ended up ordering the Filet and I ordered the crab cakes because I was told these are their house specialty! We ordered the goat cheese mashed potatoes and broccoli for our sides. I thoroughly enjoyed the crab cakes. Were they worth almost $40? Not even close. It was three small little crab clusters. They were void any fillers which I appreciated and packed with good quality crab meat. They were great but not worth taking out a loan over.. The steak my husband ordered was decent but again nothing special. The flavoring that they recommended he try was a peppercorn/olive oil sauce. The steak honestly shouldn't need this additional flavoring but it did in this case. It was a little chewy and it didn't melt in your mouth! It was not flavored well on its own. I honestly think a Ruth Chris' steak is much better! Again, this just wasn't worth the $50 it cost. The sides were good although there was nothing about the potatoes that tasted like goat cheese...they were just very good and creamy mashed potatoes. The broccoli had great flavor and was cooked perfectly--not too crunch and not soggy--just how I like it! We didn't have time for dessert (catching a play uptown) but their menu looked decent. We were told to try their donuts. I'm sure they are good. I think it would have been nice if they offered a free dessert or something special because it was our anniversary. Roundup? I expected more, especially for the price point. I'm telling you I can go into Ruth's or Sullivans or Terra and many other restaurants that are not as expensive and have a better overall dining experience. I can't figure out why someone would choose the Palm over all the other great steakhouses in the area. They are more expensive and offer less quality and a worse environment. I wouldn't come back.
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