I like this restaurant for its concept. You have the flexibility to make your own dish using your choice of ingredients and sauce. You order your protein, pick your additions (veggies + noodles) then give it to the chef to make. I love mushrooms so every time I come here I pack the bowl with mushrooms. I love their spinach noodles so I usually pack my bowl with that. The salad bar is unlimited. You have choices so you can be as gluttonous as you want.
The 3 times I've been here I didn't find anything wrong with the way they stir fry. On my last trip, the rice had a strange smell but other than that, the food was very edible.
My only real complaint are their prices. A single protein is about $15-17. They really want you to get duo protein because it's only $2-3 more to double up. They have some premium items like lobster tails which will cost more. You don't quite get value. They need to either increase the protein sizes or lower their prices a bit. As an example, with the Italian Sausage, you're basically paying for ONE sausage. Yes...ONE. There are some items that are simply not worth the money.
Unlike Mongolian grill, they don't design it so that you get to watch the chef cook. I think Mongolian Grill has a slightly better set up than Fire & Ice.