Overview: I recommend it.
Food: I ordered the Garlic Cream Fettuccine with shrimp (+$5) and The Works Pizza. The pasta is absolutely delicious. I would definitely come back here just for the pasta. I added chili flakes to my pasta since I like to eat thing spicy (not shown in my pics). As for the pizza, it was good too. But it's just the typical pizza. However, the pizza did came out a little but salty. I would still give it a 5 stars
Customer service: customer service was average. We did waited for our check a bit longer than normal about 20 minutes after we were done eating. Even though it wasn't even busy at all. Nothing over the top or anything. Just regular service.
Other notes: When I got to the place and looked at other people's review, it did kind of made me feel like I need to check what's in my food. Some helpers have posted pics with bugs in their food. To be honest, sometimes things do fly into our food from the kitchen to the dining area. If a simple costumer service can take care of that then it shouldn't be an issue or have the service fix the issue. I know some places either just remake the food freshly or offer the meal for free to the customer. As long it is taken care of n to satisfy the customer, then I think it's appropriate. But definitely should check the food for anything odd lol.