Hero Burger
Onion Pro
Review:
Wow man bad customer service much?
First they got my order wrong, so I said the Onion Pro and they thought I got the Junior Onion Pro so I paid like $3 something.
Then afterwards the lady comes back and says that I need to pay more money because she typed it in wrong.
Then I have to pay an extra $2.70.
So I'm like fine whatever.
And after I get my burger, I ask are you sure that you gave me the right burger?
And they're like do you not trust us? Check, its 2 patties. Im just like wtf. I'm just making sure.
Then theres a sandy bite in my burger, I tell the manager this and he accuses me of lying.
And his wife said that all their food is perfect and from headquarters and even says that I can call headquarter to complain.
Honestly, worst fast food experience I had so far.
Generally, I'm a pretty big fan of hero burger but this location with horrible customer service makes the whole experience disappointing.
I will NEVER be coming back again.