I've had horrible experiences at other Quest locations in the past and was dreading this appointment. I even asked my doctor if I could go to a different lab. ....
But I had a great experience today. The wait was reasonable and I was seen within 10 mins of my appointment time.
The facility was clean but didn't smell like antiseptic.
The staff was respectful and polite even though they were busy.
Shawna did my blood draw and she was great. She answered my questions quickly and efficiently so I was satisfied and the next patient wasn't left waiting too long. She had a gentle touch and was very pleasant.
The only recommendation I have is maybe there should be some orange juice. After fasting and then a large blood draw I felt pretty light headed for a few minutes.