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| - I have super mixed feelings about this place. It's a mix of pretentious with some sprinkles of nice.
My friends came here to celebrate a birthday. No where on the website or menu did it say that outside cakes were not allowed. We were told immediately by the server that we had to ask the event coordinator in advance to bring a cake in. He gave us this stare, which I interpreted as, "well you should have known. Duh?" - my first dose of pretentious. Yes, we are on king street and it's posh, but it's not "common knowledge" in my books. I celebrate birthdays a lot at restaurants and have brought cakes. I get that there is a health and safety thing with bringing outside food, but I've never had an issue except at one other place on King Street West, but they wrote it on their website that there would be a plating charge. Usually, it's mentioned on the website. We spoke to the event coordinator and she said she will make an "exception" and serve the cake as long as we pay a plating fee of $3.50 per person. My suggestion - put it on the website and let the policy be known!!!
The server was still nice after I let my frustrations be known - some sprinkles of nice. However, after our dinner, I had to ask him several times to bring the cake out. Albeit, the place got super busy and he was working hard, but we waited a long time for the cake to the served, to the point where they acknowledged the wait and took the plating fee off the bill. I'm glad they did this, but it still made me super angry that they took forever and should have taken off the plating fee to begin with since the policy wasn't written anywhere. I give the service and entire dining experience a C+.
I would give the food a B+. I wasn't expecting it to be great, but it didn't turn out so bad. We had the polenta fries, bruschetta, and ravioli stuffed with lobster.
On Thursdays before 7:00pm, they have happy hour and wine is half price (not sure if this is for other days and what time it starts at).
The place is very pretty and it's huge! There are several rooms to have a private event or party in. It got super busy after 7:00pm on a Thursday evening.
My tip: Make a reservation and don't bring in a cake. It's really not worth it.
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