It's great that a pharmacist will go beyond their job duty & is not arrogant to help where it is needed. This applies to this location & my nearest location at 3933 E Camelback.
My locally owned pharmacy has closed & the new CVS near me doesn't have all their licensing to handle my insurance yet but they gave me the nearest next location. So I came here to fill my new prescriptions.
It was nice to see the pharmacist helping me at the drop off window (even though it's not her normal job duty to do so until one of her assistants took over half way). The pharmacist was informative that one of them was not immediately coverable by my insurance but they would inform my doctor to contact my insurance to either find me a replacement or to explain further why this one was recommended to me. When her assistant came to replace her with my second prescription; she kindly explained that she would type faster than her since she's better at it than her because she doesn't normally input. By the way, haha the assistant was a faster typer.
When I came back to pick up 15-20 minutes later; my med had to be ordered because they didn't have enough of it to fill my prescription. I didn't realize until after I left that they had tried to call me & left me a message to say it wasn't gonna be ready as originally thought.
So they were very informative & tried to keep me updated if I had paid attention to my messages (ooooops my bad luckily I wasn't upset with them just disappointed).