| rev:text
| - My boyfriend and I had really high expectations when we booked our room at the Aria for our Vegas trip a few weekends ago... Turns out, Aria really isn't all that great.
(1) So we get to Vegas around 5pm and get to the hotel to find that Aria has a daily parking rate of $15, even if you're staying at the hotel..... ARE YOU SERIOUS?! Since when???
(2) There was a huge line at the front desk so we decided to try the mobile check-in. BIG MISTAKE! I followed all the instructions, which prompted me to "wait for an email". My bf and I went to the bar to get a drink while we wait. We waited for 15 minutes, which turned to 30 minutes, which turned to an hour! After waiting a total hour and a half, we decided enough was enough. We didn't want to wait any longer so we went to the mobile check-in staff member to ask for help. I complained, telling her how long I waited and STILL haven't received an email. She said the system was down and that we had to get in line and check-in at the front desk. ARE YOU SERIOUS?! So I had waited an hour and a half for NOTHING! Good thing I went and asked... I could've waited all night!
(3) When we finally got to the front desk to check-in, they only had QUEEN bed rooms available, when I booked a KING room. We didn't really have a choice but to take it.
(4) When we got to the room, we immediately realized that one of the key cards they gave us wasn't working. When we went to the front desk to complain, they said it was another technical error on their part.... SERIOUSLY?????
(5) Key card... whatever. I let it slide. So we went back upstairs and call the bell hop for our luggage. 10 minutes later, the bell hop brings the WRONG LUGGAGE! ARE YOU SERIOUS?! That made us wait another 15 minutes to get our luggage.
(6) There are a couple things that I really didn't like about our room, other than the fact that we should have had 1 KING bed instead of 2 QUEEN beds.... Our sink counter was SUPER small. I barely had any space to put my toiletries and makeup on it. PLUS our sink was all clogged and gross! ALSO we didn't have a bath tub! I checked the list of amenities before I booked the room... and I went to Lush and got myself some awesome bath bombs so I was SUPER disappointed to find no bathtub in our room.
(7) After staying in our room the first night, we complained and complained and were FINALLY able to get the KING room that we booked.
And for going through ALL THAT TROUBLE, there were no comps on anything... We should've had that first room for FREE if you ask me!
Okay end of rant. I hope everyone else that stays here has a much more pleasant stay than I did. Aria will never have my business again.
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