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  • We had a breakfast combo with puris, katlama, meat katlama, halwa, chickpeas and pickled onions at 10:30am on a Saturday. Everything was incredibly oily. The puris and katlama were pretty much indelible, you could feel the oil gushing into your throat as you take a bite. We could only finish half our meal and we felt disgusted for hours after we left. As we were leaving, we politely told the staff that the food was a bit too oily and she responded really poorly. She said "that's how it's supposed to be" and "our food is good, that's why people come". I find that very disappointing. When a customer gives you feedback, you should apologize that they didn't have a good experience and thank them for their feedback rather than responding defensively and telling the customer they are wrong.
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