More of a sterile feel than I like. I've been there three times, each time someone was upset with the people who work there. Things like not being told the gift certificates are only good at the location they are bought at.
They have a limited menu, however they also have a discount shelf. A candy bar that's normally $22 was only $10.
Workers seem nice, if a little reserved.
They have their own parking lot, plenty of spots, never seen a line.