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| - I am an ASU student and was thrilled to have a nice nail spa on campus! However, I was very dissapointed. I have gone to numerous nail salons/ spas & never experienced the following:-- I walked in on a Tuesday and it was around 12 - 1 ish and it was empty and I only saw staff working there, so I was happy because I thought to myself 'Yes I can relax in peace without any noisy/ disruptive student' I simply wanted a gel manicure, but I was refused the service. I was told that they only take appointments and not walk ins, which is ridiculous considering the fact that when I walked in the salon was empty with no customers. I would maybe understand if they were busy, but 0 customers at the time I came in, which was very upsetting. In the first place, why would you be open if you can't accommodate clients. Especially being on a university campus where everyone is always on-the-go walk ins should be permitted. I wasn't upset at the time I then went on saying I wanted to schedule an appointment for gel manicure for the next day.. the crazy part is they didn't have an opening until early next week, which is weird since I always pass by the salon and never see any clients maybe 1 or 2 at most! However, when they told me that that's when I became upset and said nvm and the lady gave me a brochure with all the prices to take home with me and after looking at the prices I was very happy I didn't come here! My usual nail lady charges me for the exact service $20 and they charge almost the double! Another complaint is they have two doors and only 1 works and there is not sign on the other door indicating to enter using the other door, which made me look like an idiot when I tried to open it, but didn't. I simply won't be spending my money here based on my experience. The good reviews they have are probably made by friends of salon owner because I rarely see anyone there..
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