Boy these cupcakes are pretty on the outside and dry on the inside. I agree with other posters that the icing to cake ratio is way off. I was disappointed. I will give them points for their good customer service/sales pitches/colorful environment. Will probably not buy anymore $4 cupcakes (reduced if you buy more--gee thanks) unless the tween gets a craving for some. Think I will steer her to another spot for a sweet tooth fix.