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  • I'm not sure why this place is rated as high as it is. I just placed an order to go and these guys are NOT organized or efficient. To pick up your order you have to go into the bar area and ask one of the bartenders to get your to go order. I think a bar tender is better suited to serving drinks rather than helping with to go orders, don't you? As a restaurant owner I would want them pouring drinks. First, they couldn't find my ticket. And you have to understand how busy this place gets. It's BUSY where they have you picking up to go orders. It's right where the waiters put in their orders and also the kitchen is RIGHT there. It's just a very high traffic area and there is nowhere to go when the waiters are trying to bring out food from the kitchen, so you have this, excuse me--cluster F, of a situation. Then more people start piling in to pick up their order and it's just a big mess. So on the way out I had to put myself back together again because I'm carrying this 14" hot pizza box, my purse, my debit card and my wallet and there's no place to set anything down. I stop by the front entrance near the hostess stand and sit down to collect myself. At the hostess station there was, what I would consider to be either a host or the owner, I'm not sure which...In any case, exasperated, I exclaimed to him that the to go order pick up process was inefficient. You would have thought I'd told him his hair was on fire and he was wearing clown makeup...Total deer in headlights. Didn't give a CRAP that his customers have to jump through so many hoops to get to their food. In addition, many of their servers are pretty grumpy when I see them. If you don't want to be there, go find another job. I don't think I'll order take out from them again after this experience.
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