Love this hair salon! All the stylists are Japanese and are incredibly friendly. It's ways very busy so drop-ins are never guaranteed. I would definitely recommend booking an appointment.
I got a cut and digital perm done and it took about 2.5 hours. When you come in, someone welcomes you and invites you to sit down while you wait for your turn. When it's almost your turn, your stylist will come, sit with you and ask what kind of hair cut you're looking for. I love how they offer recommendations to best suit your hair type and lifestyle. If you're not sure what kind of haircut to get, there are lots of magazines to draw samples from.
They only have have one washing station and one digital perm machines so there can be a little bit of a wait on busier days but the flow of the salon is pretty streamlined. :)
Great salon and would highly recommend.