This place need some serious management help. Waited 20 minutes for one (yes 1) $10 cheeseburger. I was the second person in line. The cashier was not friendly. After 15 minutes, I saw my order come up. It sat there, and sat there, until a girl placed it in a bag and then punched in my buzzer number. I was already at the counter before she activated my buzzer. As I handed her the blinking buzzer, she promptly turned around and busied herself with other matters for about 3 more minutes. Then she finally brought the bag to me without so much as a thank you, sorry for the wait, nothing. A convention was getting out for lunch. By the time I got my food, the line was 50 deep behind me. Those poor people at the end of the line will never get their lunch. All the while, the manager was pushing a cart around the back of the kitchen instead of getting his ass on the line to get orders out. I opened the sandwich wrapper to find a disgusting mess. The lettuce was soggy and gross. The condiments barely hit the bun. And these people want a raise? What a joke! JR's needs to roll some heads at this place.