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| - I've been here severa times in the last month it seems, and the employees here rock!
it all started when i purchased a 20 " Hot Rod. after riding a friend's and falling in love, over breakfast at Harlow's (across the street) the next day, i made one of the best impulse purchases ever after learning that their moving sale would knock about $30 off.
they have one of the biggest selections of cruisers in tempe, so if you're on the market for one and not sure exactly what you want, this is an excellent place to get an idea what styles are out there (and if you decide to buy, go before the end of the month and take advantage of their relocation sales).
the last cruiser i purchased before the Hot Rod was from Earnhardt Schwinn across the street years ago, and Tempe Bike crushes those guys when it come to customer service/basic coolness. I remember ES having that, 'if you're not an uber bike enthusiast then we treat you like an idiot or not worth the time' attitude, and when i returned last weekend to check out their stock on banana seats i got the same vibe.
I was just in tempe bike yesterday to drop off a vintage frame i acquired and wanted to get in working order. being simply an appreciator and not an expert, i braced for any snobbery and instead was greeted with a passionate employee who gushed over the chance to work with such a cool frame. i was more than happy to leave my newest love in the hands of someone as excited about this bike as i was. plus, when i called to compare prices on a clean/tune up, ES wanted $37 while Tempe Bike was only $30. and despite telling the guy at ES it was a cruiser that needed service, he justified the price by saying they do a full brake valve and gear shift check.... when i pointed out again that it's a cruiser with coaster brakes and no gears, he didn't really have much to say by way of convincing me to take it there instead. all of the sudden i felt like i was in for an oil change and being dragged out to get the spiel on air filters, etc. bottom line, ES was unfriendly and i distinctly felt they were attempting to take advantage... but they did have two rad things tempe bike did not: I heart my bike bells in a rainbow of colors (TB only stocks white and metal) and an all-black schwinn cruiser - like ALL black, down to black rims, all black tires and dark gray writing. though i'm sure TB would order any of those items.
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