I called Urban Forest Tree Care two weeks ago to schedule an estimate. I was told that Brian would call me shortly to schedule it. Eight days later I hadn't heard from Brian. I called back and was told that they had no idea why Brian hadn't contacted me. I gave the man all of the information that I had given before. I thought it was odd that he had no information on my earlier request. It is now four days later and I still haven't heard from Brian. They clearly don't want or need my business. Two other companies had their arborist' schedules in front of them online and scheduled me for estimates when I called. I had used Urban Forest years ago. Now I remember why I stopped.