There is usually a line but they process very quickly. We tried the spicy chicken and it was kind of dry. They give a lot of french fries so we didn't need to order two entrees with fries but instead ordered one entree with fries and added additional chicken pieces and it was enough to feed three of us. It's a cheap meal located in a residential neighborhood. Definitely off the beaten path for us tourist. The nata was ok. It would have tasted better if they served it warm or at least at room temp.