I am giving two stars ONLY for the technician....he was polite, professional, and 30 minutes early.
BUT this companies business practices are unethical. My spouse called last week for a quote. They told her $325. She stated that another company quoted $300. The call receiver transferred her to someone else and that person gave her a FIRM quote of $250. The tech came out and he said MINUS the $50 coupon special they were running, the price would be $424. After some phone calls back and forth between my spouse, him, and his office, they said they would do it for $325 BUT would NOT warranty their work. I was short on time so I did agree.
I would hire the tech again in a second. Precision Overhead Door...probably not. They need to look up the phrase "bait and switch"
***Efited to add***. Yes, the company has reached out to me. I will leave this review up so they can see this before I delete it. I do not wish to go back and forth. The door is now functional. The service provided by the tech was exceptional. I had absolutely no issue with him.