*Bad experience alert*
I saw Yin for a trim. My bangs are growing out as I planned and I asked for a simple trim of my length. I explained my goal was to grow out my hair which was hard because my hair grows very slowly and because my hair is color damaged so it is prone to breakage.
I explicitly stated that I wanted Yin to clean up the bottom, removing no more than 3/4". I said I wanted it cut straight across and definitely not layered bc layering just exacerbates the breakage and will make my length even thinner and shitty looking.
Yin cut off the requested 3/4" but then she started feathering the ends by holding the hair out from my head and trimming (essentially making it slightly layered on tech bottom, instead of blunt). I should have stopped her but then I assumed she know what she was doing. Then she blow dried my hair and did more trimming (taking off more length). She seems to be a perfectionist which is applaudable but not when length is concerned.
Lastly and the reason I am writing a review at 4am out of anger, is that she had to gall to ignore my repeated request of no layers and she started cutting long layers in my precious, length which I have been growing no joke for 5 years. At first I thought I was seeing things but then when she did a second long cut, I (way too nicely) reminded her about no layers. She giggled and replied that she just wanted to cut layers because they would look nice. She knew darn well that I didn't want layers but she decided to cut them anyway. I told her not to cut any more layers. Now there are two effing layers cut in to one side of my head which no doubt makes me hair look thinner. Grrrrr!
She broke the cardinal rule as a stylist- do not cut hair that the customer explicitly stated shouldn't be cut. She cut off about 2 years worth of length and honestly how the hell am I supposed to get that back?? I have no idea why I left her a tip. I was in shock at the time and I'm way too nice and didn't want to offend her. I'm so angry that I cannot sleep.
I will never return to this salon.