Sooo I came in the past Sunday for brunch. Place is cute. Not many people when I get there. 1 big table of like 12. And maybe 6 table of 2-3. We waited probably 20 mins before a server tried to get an order. We came for brunch. No champagne as they ran out. The GM had to rush over and bring some. From the Tea that I got. The owners really need to staff better. The GM very kindly stopped at each table to make sure people were happy. The manager did the same. I personally would give this a shot one more time. But the owners need to properly staff the establishment. If you plan on surviving in this area for the next year. You need to plan better.
Details of your incompetence bores me. You get a 3 based off your Manager and GM and that's all.