Obsolete iPhone 6 broke within warranty period in which a new replacement was offered. Executive store manager Bobby would not even let us pay the price difference for the 6S which will soon also be obsolete when the iPhone 7 comes out shortly. Lost photos, notes, and other content. Spent over an hour in the store waiting for the initial replacement and had to come back in which another hour was wasted trying to knock some sense into this senseless manager. Long term supporter of Apple products. Going back to Windows and Android. No wonder Amazon filters out most of their products, they should teach Apple something about customer relations. I am not dropping this even if I have to dig up Steve Jobs grave, attach his face to my teddy bear, and nod his head yes when I ask him if he knows common sense.