Terrible experience at this place, probably the worst haircut I ever received. I should have known something was wrong when she faced me away from the mirror and cut my entire hair with me facing that way! I was very specific with what I wanted and may I add realistic..I'm certainly not one of those people that expects that I'll look like a supermodel when I leave a salon, but yikes!! it was bad. When she finally spun me around I was stunned, I simply hated it, there was no style to it all, just hanging flat on my head. When I complain, nicely at first, she simply argued with me then started slashing her scissors down the sides cutting off more. When I again advised that I was not happy with it, she suggested that I go home and wash it and style it again then offered to cut it again if I was still not happy. I figured I'd better quit while I was ahead and left totally upset and unhappy. I was so unhappy that I didn't even leave a tip, something I have never done before ever! I did go home and try to salvage things, but then later decided that it was a lost cause on my own. I visited another salon nearby and they were able to fix it...so crisis averted. Would never visit this place again.....