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  • Don't even consider stepping foot in this circus of a doctors office. First off I'd like to point out that Dr. Wachs is a very caring and helpful Doctor however her front desk staff is atrocious. I have had double insurance my entire life and never had an issue with it. In this office I went in June they collected a co pay and said everything was fine. 2 months later I get a $350 bill stating my insurance wasn't processed. So I contact my insurance and they told me to have them call I let the front desk know this and she says, "we don't do billing over the phone," I'm not asking you to bill over the phone I'm asking you to correct this issue. She says she'll call in the morning never does I repeat this step at least 3 times and now I'm sent to collections and the guy in the back proceeds to tell me this is my fault and I need to get out. Meanwhile I've had an eye doctor appointment, chiropractor and a dental cleaning and all have been five so who's the problem here? Please don't go here I'll be reporting them to the better business bureau today.
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