What a disappointment. I was so excited to come here and try a frozen hot chocolate, after waiting 30 minutes I finally reached the front of the pay line and the cashier came back she said she had to take 3 minutes to restock, ugh, fine, so I waited because I was at the point of no return. The girl behind me got fed up and started yelling at her to come back, which ended up benefiting me, she came back and told me whatever I would order would take at least 30 minutes and all I wanted was a frozen drink, I ordered and she said it would take less than 5 minutes. What a joke. It took 15, I felt bad that my bf was sitting at a table waiting for me and the super sweet dumb drink I had my heart set on. I really should have gotten one of those tall flavored margaritas. I felt bad for all those other people waiting in a much longer line than I had. Why would you staff this place with 5 people when it clearly needs more? I will not be back. Serendipity on the go is definitely not on the go.